Giving Truly is committed to protecting your privacy. We want you to feel safe, supported, and respected when you use our platform to send a gift or make a donation. This policy explains what we collect, how we use it, and how we keep your information secure.
1. Information We Collect
We collect the information you choose to share when using Giving Truly. This may include:
• Your name and contact information
• Payment details needed to complete your purchase
• The contact details of the person receiving your gift
• Messages you add for your recipient
• Technical information that helps us improve the website, such as basic cookie data
We only collect what is necessary to process your order or donation.
2. How We Use Information
Your privacy matters to us.
Here is how we keep your information safe:
• We use secure payment processors to handle all financial information
• We do not store full credit card numbers on our servers
• We use standard security measures to protect your data
• Access to sensitive information is limited to essential team members only
While no online platform can guarantee perfect security, we take every reasonable step to protect your information.
3. Sharing Information
We do not sell or trade your personal information.
We only share information when it is necessary to complete your gift or donation. For example:
• If you purchase a DoorDash or Instacart card, part of your information must pass through their secure systems to generate the digital gift card
• If you donate to the Giving Truly Fund, our nonprofit partners may require basic data to carry out support programs
Your information is shared only for fulfillment purposes, and only with trusted partners.
4. Information About Recipients
When you give someone a gift through Giving Truly, you may provide their email, phone number, or social handle so the gift can be delivered. By entering their information, you confirm that you have permission to share it for this purpose.
This information is used only to deliver the gift. It is not used for marketing or any unrelated communication.
5. Cookies and Website Data
Giving Truly uses simple cookies to:
• Keep the website functioning well
• Understand basic site activity
• Improve your experience
Cookies do not collect sensitive personal information.
6. Donor and Gift Information
We keep records of purchases and donations for internal accounting and reporting. This helps us maintain accurate financial records and meet nonprofit requirements.
We do not publish donor names without permission.
7. Children’s Privacy
Giving Truly is not designed for children under the age of thirteen. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy as Giving Truly grows. Any changes will be posted on this page. Continued use of the platform means you accept the updated policy.
9. Contact Us
If you have questions about your privacy or need support, please contact us at:
We are here to help.
